Privacy policy


WEBSITE OWNER


ANT SERVICALIDAD, S.L.


Tax ID no. B-53458899. Torres Quevedo, 105


03204 Elche (Alicante)


Tel. 966 66 67 67


Fax. 966 66 42 84


E-mail: info@clienteindiscreto.com


Website: http://clienteindiscreto.com


1. PERSONAL DATA COLLECTION


ANT SERVICALIDAD, S.L. hereby informs all its service USERS (hereinafter, USER or USERS) regarding their Privacy Policy on Personal Data (hereinafter “Personal Data”) pursuant to EU Regulation 2016/679 of the European Parliament and of the Council passed on 27th April 2016 on General Data Protection Regulation (GPDR), repealing Directive 95/46/EC on the protection of individuals with regards to the processing of personal data and on the free movement of such data and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), inorder that USERS may freely decide if they wish to provide ANT SERVICALIDAD, S.L., who are responsible for the management of this website, any Personal Data that they may be requested or that may be obtained from USERS as a result of using the services offered by the above company.


2. PERSONAL DATA USE


All Personal Details collected shall be automatically processed and included in the corresponding automatic files managed by ANT SERVICALIDAD, S.L., (hereinafter, the “Files”). ANT SERVICALIDAD, S.L. provides all USERS with adequate technical resources to ensure that they have access to this information regarding its Personal Data Privacy Policy or any other relevant information prior to providing their consent allowing ANT SERVICALIDAD, S.L. to proceed to automatically process their Personal Details. Except where otherwise stated, all Personal Details fields are compulsory, since leaving them blank shall result in lower or poorer quality service levels except otherwise noted. Should USERS decide to avoid providing their Personal Details, ANT SERVICALIDAD, S.L. shall be unable to provide any of the services offered.


USERS hereby guarantee that all Personal Details provided to ANT SERVICALIDAD, S.L. are truthful and assume all responsibilities to notify them regarding any modifications.


Any collection and processing of Personal Details is intended in order to maintain the agreement relationship established with ANT SERVICALIDAD, S.L., the management, administration, supply and improvement of those services that USERS may decide to sign up for or use, in order to further adapt these to the USER’s own preferences and taste, to research the use of services by Users, to design new services in relation to those previously mentioned and to send updates on these services, as well as sending technical, operational and marketing information regarding the products and services offered by ANT SERVICALIDAD, S.L. and/or third parties via traditional and electronic means, both currently and in the future. Any collection and automatic processing of Personal Details is also intended to send survey questionnaires that USERS are not under the obligation to complete.


We may collect certain types of information such as, among others, personal details including name, address, date of birth, gender, email address, etc. This information shall be collected when sent by USERS via the newsletter, contact forms, etc.


Likewise, when you visit our website, we also collect browsing data with the mainstream programmes that collect statistical data, website visits, most viewed pages, users, countries, etc.


For the purpose of organising events, preparing statistical reports or other website functions, as well as to provide the services supplied therein.


In order to send you information and materials by email concerning products, offers and news that we consider to be of your interest, both in regards to our products and our company, as well as those of our commercial partners. All the above information shall only be received by USERS who have provided their consent for this purpose.


In order to analyse the visits to our website and to find out the interests of those who view them, both globally as well as on the individual level, which provides the required information to improve our products, services, functions and/ or promotions to make them more attractive to users.


Our website and all the information collected are managed and controlled by ANT SERVICALIDAD, S.L. All personal details are processed pursuant to current data protection legislation and in conformity with this privacy policy.


We have implemented several security measures to ensure that your data is secure. Your personal details are stored in secure networks available only to a limited number of individuals who have been granted with special access rights and who are demanded to maintain full confidentiality.


However, there is always a risk that any personal information provided on-line may be intercepted and used by third parties outside our control. Although ANT SERVICALIDAD, S.L. strives to protect your personal information and privacy, we are unable to guarantee full security in regards to the information disclosed by yourself on-line, which remains under your own responsibility.


3. PERSONAL DATA SECURITY


ANT SERVICALIDAD, S.L. has adopted the legally required security levels in order to protect all collected Personal Details and shall ensure the implementation of any other additional measures and technical means available to prevent the loss, misuse, alteration, unauthorised access and theft of any Personal Details provided to ANT SERVICALIDAD, S.L. In spite of this, USERS must be aware that Internet security measures are not impossible to breach.


4. USE OF COOKIES


ANT SERVICALIDAD, S.L. uses Cookies that are automatically installed in the user’s computer in order to improve the services we provide to users. Cookies are only text files that may be stored by website servers in the hard drives of user’s computers. Cookies cannot be used to run any applications or to infect the user’s computer with any viruses, and they do not contain any information regarding the USERS other than exclusively technical information that allows for a good communication with ANT SERVICALIDAD, S.L.


However, USERS may, at any time, accept or decline any cookies. Although most of the browsers will automatically accept cookies, USERS may set their browser settings to prevent the creation of cookies. However, USERS must be aware that, in certain circumstances, disabling this function may interfere with the correct operation of the services provided by ANT SERVICALIDAD, S.L.


In either case, all Cookies used in this website are temporary, and only intended to provide a more efficient subsequent transmission. Under no circumstances shall we use Cookies to collect personal data.


5. IP ADDRESSES


Our web servers may automatically detect the IP address and domain name used by USERS. IP addresses are numbers that are automatically assigned to a specific computer when connected to the internet. All this information is recorded in a duly registered server’s log file, which enables subsequent data processing in order to obtain statistical measurements allowing us to find out how many times each web page has been printed, the amount of visits received by our web services, the order and source of such visits, etc.


6. SHARING PERSONAL DATA WITH THIRD PARTIES


ANT SERVICALIDAD, S.L. is totally against spamming practices and never undertakes this type of actions. ANT SERVICALIDAD, S.L. only sends information to those email addresses provided by registered USERS who have opted in at ANT SERVICALIDAD, S.L.’s website by accepting our General Terms and Conditions and our data protection policy to send this information, or, where applicable, to those individuals who have authorised us to send these emails by contacting us over the telephone.ANT SERVICALIDAD, S.L. shall not allow USERS to carry out these activities, and they shall withdraw any services that they may have purchased from ANT SERVICALIDAD, S.L. reserving the right to any further legal actions that may be deemed relevant.


ANT SERVICALIDAD, S.L. may share, where applicable, your personal data with third parties. Where applicable, these circumstances shall be duly notified to all USERS in the personal detail collection forms, including the identification details of the company sharing their data and the third parties involved, including the type of business activities that they undertake and the reasons for sharing the data. USERS may oppose to the above mentioned data sharing at any time by exercising their rights as described below.


We do not sell, market or share your personal details in any manner to any third parties without prior notification to USERS and only pursuant to the current data protection legislation in force. All our Group companies respect your privacy and protect your personal data by applying similar privacy policies. Your details may be shared with our partners, who host our websites, as well as any third parties who may assist us in the design and management of our website, or those who provide services or analyse the data collected while in full observance of this privacy policy.


The above third parties shall only use your personal details in order to undertake their duties and they shall be demanded to maintain full confidentiality. Except for the above cases, we shall only disclose your personal details when demanded by law.


7. EXERCISING YOUR USER RIGHTS


USERS are entitled to and may exercise their rights to access, rectify, cancel and oppose the storage of their personal data, in addition to their rights to transparency, erasure, processing restrictions and data portability, as well as to find out what companies has their data been shared with by contacting ANT SERVICALIDAD, S.L.


USERS are responsible of taking good care of and making proper use of their password, in order to avoid any unauthorised third party access to their account.


Should USERS decided at any time that they no longer wish ANT SERVICALIDAD S.L. to hold any of their personal details, or should they wish to find out which of their personal details are held by ANT SERVICALIDAD S.L. in order to either modify or remove these from our databases, they must contact us directly at:


ANT SERVICALIDAD, S.L.


Torres Quevedo 105


03204 Elche (Alicante).


Tel. 966 66 67 67


Fax. 966 66 42 84


E-mail: info@clienteindiscreto.com


What can you request exactly?


Right of access: You can request information on whether ANT SERVICALIDAD, S.L. is processing your personal data.


Right of rectification: You can request the rectification of the data, in case these are incorrect, as well as the suppression of the same.


Right of cancellation: You can request the cancellation of the data; and in case of any limitation, ANT SERVICALIDAD, S.L.will keep the data duly blocked, only for the exercise or defense of claims.


Right of opposition: You may request that we stop treating the data in the manner stated, unless for legitimate reasons we should continue to treat them, a circumstance that we will expressly state.


Right to request the limitation of your treatment: You may request at any time that we limit the processing of the data when one of the following cases occurs:



  • When challenging the accuracy of the data processed and for a period that allows ANT SERVICALIDAD, S.L.check the accuracy of them:

  • When the treatment of the data is illegal according to the legislation in force and the affected party opts for the restriction of its use instead of its elimination.

  • When the affected party requires their data for the establishment, exercise or defense of legal claims.


Right to data portability: So, in the event that the data is processed automatically, they are returned or transferred to another company indicated by the User in a structured, automated and commonly used format.


Right to suppress: You can request the deletion of your personal data and ANT SERVICALIDAD, S.L.you must delete them without undue delay when:



  • The data is no longer necessary in relation to the purposes for which it was collected or processed.

  • The affected party withdraws the consent on which the processing of the data is based, and there is no other legal basis for this.

  • The affected person opposes the treatment because it is aimed at the direct marketing of products.

  • The data has been processed illegally.

  • The data must be erased to comply with a legal obligation at the community and / or national level.


In addition, Users have other rights, namely:


Right to withdraw the consent given: The User may withdraw the consent given for the processing of personal data for a specific purpose, when he so wishes, he should only contact us exercising this right.


Right to claim before the Control Authority: Any User may contact the Control Authority, in case he considers that, ANT SERVICALIDAD, S.L.is treating your data in the wrong way. In the case of Spain, the control authority is the Spanish Agency for Data Protection, address at C / Jorge Juan, 6, 28001-Madrid and contact numbers: 901 100 099/91 266 35 17.


8. COMPLIANCE WITH THIS PRIVACY POLICY ON PERSONAL DATA


Should USERS have any queries in regards to this Privacy Policy on Personal Data, they may contact ANT SERVICALIDAD, S.L. for that matter.


9. MODIFICATIONS TO THIS PRIVACY POLICY ON PERSONAL DATA


ANT SERVICALIDAD, S.L. reserves the right to modify this Privacy Policy on Personal Data in order to adapt it to any modifications affecting applicable legislation or jurisdiction. In those cases, ANT SERVICALIDAD, S.L. shall make the relevant announcements on this website with reasonable notice prior to implementing any changes.


10. CONTACT INFORMATION


ANT SERVICALIDAD, S.L. hereby invites all USERS to send in their comments regarding this Privacy Policy on Personal Data. Should USERS believe that ANT SERVICALIDAD, S.L. has failed to observe this Privacy Policy on Personal Data, they may contact ANT SERVICALIDAD, S.L. by post, email or telephone.


11. LINKS


In the event of links to third party sites that may be introduced in order to improve our own website features, please note that this privacy policy shall not apply to them and that those sites are outside of our control. These sites shall be covered by their own, independent privacy policy and, although we strive to protect the integrity of our website, ANT SERVICALIDAD, S.L. shall not accept any responsibility or be held liable as such for the contents published by and the activities undertaken by such sites. Visiting or accessing those sites is therefore under your own responsibility.


It is hereby forbidden to establish any links to or email content from any URL pointing to ANT SERVICALIDAD, S.L.’s website.


 


Latest version: April 2019.