Mystery Coaching

A professional coach will visit your business and act as a mystery shopper. During the assessment, he will identify the business’ weaknesses and a training course for your staff will be prepared.

Benefits to your business

During the mystery coaching, an expert in staff training will anonymously visit your business to identify the business areas to be improved. It allows you to:

Identify the weakest areas of your business.
Take action immediately after identifying the weaknesses.
Focus on the situation and act accordingly.
Train your staff, taking into account their strengths and weaknesses.
Improve the customer service offered by your staff.
Offer optimal customer service.